Contact information

Contact & Support FAQs

How can I contact customer service?

You can reach our customer care team by email or phone:

Email:
📧 customerservice@kamasutra.com

Phone:
📞 800-778-7921

What are your customer service hours?

Our normal business hours are:

Monday – Friday
🕗 8:00 AM – 4:00 PM Pacific Time

We are closed on major holidays.

When can I expect a response?

We do our best to respond to all emails and phone inquiries as quickly as possible during business hours. For faster assistance, please include your order number (if applicable) in your message.

Can I leave a voicemail?

Yes! If you call outside of business hours, you may leave a voicemail and a member of our team will return your call during the next business day.

What should I contact you about?

Our customer care team can help with:

  • Order questions or tracking

  • Product information

  • Shipping inquiries

  • Returns or exchanges

  • General support questions

A Quick Note 💌

We’re here to help and want your experience to be as smooth as possible. Don’t hesitate to reach out—we’re always happy to assist.