We will ship your Kama Sutra order discreetly, meaning that your order will arrive in our custom black shipping box with no logo or branded markings. The ship from address will simply say "KSDC" on the packaging label. The package will not say "The Kama Sutra Company", "Kama Sutra", or have our logo on the outside.
Should you purchase an item from kamasutra.com and be dissatisfied, we will accept returns if received within 60 days of original purchase date. To qualify for a refund, items must be received by Kama Sutra unopened and unused within 30 days of the original purchase date. If an unopened item is returned after 30 days of original purchase date, but not more than 60 days , Kama Sutra will offer a return for exchange only. Note: Kama Sutra will exchange your items one time per order. Further exchanges on the same order will accrue shipping charges. Read our full Terms and Conditions.
We will gladly replace any products that arrive damaged broken or leaking. Simply take a photo of the product and packaging and email to firstname.lastname@example.org with your order number, name and the address you would like your replacement sent to.